Welcome to our terms and conditions of all our rentals.
This is important and affects your legal rights and obligations, so please read them and other terms referenced in this document carefully. Each guest must affirm electronically or verbally agreement to these terms and conditions. They are legally binding at the point the reservation is secured by payment. Booking through a 3rd party does not waive SkyRun’s rights under these terms and conditions.
Note that the cancellation policy can vary by property. Check the cancellation policy on the property you are booking. This is our default cancellation policy.
By submitting this reservation, you are agreeing to the following terms and conditions.
Check-in and Check-out times: Normal Check-in time is 4pm, Check-out is 10am (or noon if staying in a platinum-rated property). SkyRun is authorized to charge you $50/hr and to remove your items to our check in center and charge you for an extra night if you stay past check out time unless arrangements for late checkout are confirmed.
Age and Occupancy Restrictions: You MUST be at least 25 years old to rent a condo from SkyRun. You will need to present a valid ID when you check in or you will be refused access to your condo. MAXIMUM OCCUPANCY at ANY TIME is equal to the number of people that is advertised as being able to sleep in beds in the condo. NO people beyond that number are allowed at ANY TIME. NO HOUSE PARTIES ALLOWED.
Insurance: If you have purchased travel insurance along with your reservation you have a policy from PAC7 Insurance Agency through the RentalGuardian.com integrated platform. Documents and important phone numbers will be emailed to you once purchased, and details are available at http://skyrunvacation.rentalguardian.com/available-products.html. If you have to cancel or delay or cut short your reservation for a covered reason, you will report the claim to the insurance company directly and you will recover the cost of your rental from them. Guest may call the customer care number on their coverage documents with any questions about the policy and coverage.
Cancellation Policy: Except as provided above by Insurance or special billing terms, cancellation at any time results in forfeiture of your deposit. Cancellation within 30 days results in the forfeiture of your entire rent. There is no cancellation for any reason including but not limited to weather or travel delays (including air travel). HOWEVER: If SkyRun can re-rent your unit, and you cancel within 30 days, your rent will be refunded to the extent that SkyRun is able to rent your room up to the full rent.
Use of Specific Property Booked: You have booked a specific property. However, on extremely rare occasions, the specific property you booked may not be available due to circumstances beyond our control such as maintenance problems with the property booked, or a change of ownership or management of the property since you booked. In the event that the property you booked is not available, SkyRun will attempt to place you into a similar or better property at the same price or offer you another property at a lower rate. If the replacement property offered is not acceptable to you for any reason, SkyRun will cancel your reservation and refund your total amount paid. SkyRun does not guarantee that a suitable property will be able to be found. If the property you have rented becomes uncopiable during your stay (heat or refrigerator breaks for example), SkyRun will also make our best effort to find you a similar or better place to move to and if unable to do so, refund the portion of your rent unused.
Housekeeping: SkyRun units are SELF CATERING at no extra charge. That means that the unit will be clean prior to your arrival which includes fresh linen and towels. The unit will also be cleaned and inspected after you leave. During your stay, YOU are responsible for any cleaning including taking out the trash and washing the linens that SkyRun provides if you choose to wash them. If you want additional towels or linens, Mid-stay cleans may be purchased for a separate charge that provide fresh towels, linens, trash take-out, dishwasher loading and light clean/vacuum.
Rules: No Pets, No Smoking. You must follow the rules of the building you are in including noise, parking and common area use. Failure to comply with any rule listed here means an automatic $500 minimum charge to your credit card for cleaning ($1,000 for a house party, see below)
Damage: Your rental INCLUDES an accidental damage waiver fee that will cover accidental damages up to a maximum of $1,500. Therefore, the cost to repair any ACCIDENTAL damage to the rented property including any missing or broken items up to a maximum of $1,500 will be covered at NO CHARGE. In order for this to be covered the damage MUST be reported upon your departure in writing to SkyRun Property Manager. Any damage we deem to be purposeful or negligent or damage not reported will charged to your credit card. Please report any damage that you notice when you check-in to avoid getting charged for damage you didn't create.
Parties: NO HOUSE PARTIES ALLOWED. If there is a party in this condo (as evidenced by a noise complaint and/or calling of security or by large amounts of trash and destruction) you WILL BE CHARGED for complete clean-up and replacement for damaged items. This will be AT A MINIMUM $1,000. A party completely voids the damage waiver. If you intend to come and party, rent somewhere else. SkyRun is SERIOUS about protecting our properties so they will be perfect for our owners and responsible guests.
Warranties: Equipment - From time to time, equipment in the units (utilities, TV's, appliances) and in the resort/buildings (pools, hot tubs, etc.) are out of service. In such a case, notify SkyRun immediately and SkyRun will do everything within our power to correct the situation, including making another property available for your use. However, this may not be possible and is not cause for a full or partial refund. Weather - Obviously we can't control the weather. SkyRun will not refund you for any weather-related issues including but not limited to rain, lack of sun, crowded beaches, or threat of bad weather.
Limitation of Liability: SkyRun assumes no liability for your stay with us or the activities that you take part in while here. The limit of SkyRun's liability is the total amount of compensation we have received for your condo rental.
DENYLIST: Guest who are currently listed on SkyRun's denylist are subject to immediate cancellation of their reservation. In the event of cancellation the denylisted guest may be entitled to a refund of lodging less certain booking and processing costs.